Refund Policy

Returns & Refunds

Returns are accepted only where:

• the wrong item was delivered;

• the product arrived damaged;

• the product has a manufacturing defect.

Returned items must:

• be unused;

• be in original packaging;

• include all accessories.

Refunds, replacements or store credit will be issued after inspection.

The following items are generally not returnable unless defective:

• personal care products;

• hygiene products;

• customised products;

• clearance items.

───

10. Warranty

Where applicable, manufacturer warranties apply.

Warranty does not cover:

• accidental damage;

• misuse;

• negligence;

• normal wear and tear;

• unauthorized repairs.